It is the policy of the Department to provide all publications in electronic format at www.dh.gov.uk, or in the case of internal publications, the departmental intranet, Delphi. The only exception to this is the all-staff magazine, LINK, which is distributed monthly in hard copy via internal post.
For correspondence from members of the public, the answer is given electronically if received electronically and likewise given in hard copy if received that way. Currently, where hon. Members write to Ministers, even if electronically, the Department always responds with a hard copy.