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Sales Methods: Unfair Practices

Volume 475: debated on Tuesday 13 May 2008

To ask the Secretary of State for Business, Enterprise and Regulatory Reform what steps the Government plans to take to tackle unfair sales practices. (203735)

[holding answer 7 May 2008]: The Consumer Protection from Unfair Trading Regulations 2008, which come into force on 26 May, prohibit traders in all sectors from engaging in unfair marketing and selling practices with consumers. In particular, the regulations prohibit misleading and aggressive practices and ban 31 specific practices outright. The regulations will put in place a more comprehensive framework for tackling sharp practices and rogue traders harming consumers’ economic interests.