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Ipsos MORI

Volume 475: debated on Thursday 15 May 2008

To ask the Secretary of State for Justice what payments his Department has made to Ipsos MORI since its establishment; and for what purposes. (205435)

The following table shows departmental contracts with Ipsos MORI, with payment information and purpose, undertaken since 9 May 2007.

Payments made by MOJ to Ipsos MORI since 9 May 2007

Payments made (in total from 9 May 2007 to date)

Name of project

Purpose of project

Incl. VAT (£)

Excl. VAT (£)

HMCS Court User Survey

To elicit levels of court user satisfaction with standards or customer service and other key service issues across the High Court, the Crown, county and magistrates courts and associated offices.

1

1

Witness and Victim Experience Survey

To gather consistent and comparable local and national data on victim and witness satisfaction with Criminal Justice System agencies in cases that resulted in a prosecution.

1

1

Boosting public confidence in the CJS; inform, persuade

Study to test out the impact of a targeted communication activity upon improving public confidence

19,740

16,800

Nottingham Community Justice public opinion poll

Consultation to gauge public opinion of the criminal justice system in St. Ann’s and Aspley via two telephone survey waves

37,600

32,000

Survey on Tackling and Preventing Sexual Harassment

To provide detailed picture of the incidence and nature of sexual harassment amongst prison staff and to assist the Prison Service to deliver on its commitment to tackle inappropriate behaviour.

38,431

32,708

Tribunal Service Customer Expectation Survey

Survey originally in its third year of a contractual obligation with the former Appeals Service, it was adapted to cover a different purpose in testing customer perception and expectation across a number of jurisdictions.

43,475

37,000

Constitution Directorate tracker survey

Periodic “tracker” survey to monitor public knowledge and opinion on a range of issues related to constitution, democracy and rights

59,355

50,515

Customer Satisfaction questionnaire

To develop a questionnaire to survey complainants regarding customer satisfaction.

2,703

2,300

Stocktake of attitudinal data

To inform the development the Criminal Justice System Strategic Plan 2008-11 through review of research and other published evidence on public attitudes to the Criminal Justice System.

5,552

4,725

Beacon Approach Evaluation

To evaluate OCJR’s new approach to working with Local Criminal Justice Boards

63,897

54,380

General Public Awareness of the Mental Capacity Act (Capibus survey)

Determine baseline data on awareness of the Mental Capacity Act amongst the general public prior to implementation

26,179

22,280

Legal Professionals Awareness of the Mental Capacity Act (online survey)

Determine baseline data on awareness of the Mental Capacity Act among legal professionals prior to implementation

9,165

7,800

Health and Social Care Professionals Awareness of the Mental Capacity Act (paper survey)

Determine baseline data on awareness of the Mental Capacity Act among health and social care professionals prior to implementation

28,468

24,278

Office of Public Guardian and Court of Protection Customer Survey

To provide quantitative baseline data on Office of Public Guardian and Court services as perceived by users. The results for the initial baseline survey will establish where improvements can/need to be made and will lay foundations to make improvements to the Office of Public Guardian and Court services, in addition to setting an appropriate Key Performance Indicator target for customer satisfaction.

30,528

25,981

Young Witness Workshop (YWW)

Assistance in facilitating YWW

1,052

895

Statement of Purpose and DSO research

Testing of language and understanding of Departmental Strategic Objectives

36,660

31,200

Surveying Prisoner Crime Reduction

To identify prisoners’ needs and problems upon reception, the training and programmes they receive while in prison, and outcomes upon release.

401,217

341,462

Secondary Analysis of 2005 Citizenship Survey

Development work with MOJ analysts and policy officials to identify need and scope for additional secondary data analysis of 2005 Citizenship Survey dataset possible research project

470

400

1 Costing information is not supplied as this is commercial in confidence. This survey is subject to periodic re-tendering and release of the costings would weaken the Department’s negotiating position.