The Single Payment Scheme Appeal Procedure has two stages. Stage 1 is an internal review of the case by the Rural Payments Agency. If customers are dissatisfied with the outcome they can take the case to Stage 2 where an Independent Appeal Panel reviews the case and makes a recommendation to Ministers. Ministers take the final decision to uphold or reject the appeal.
At 13 May 2008 901 Stage 1 appeals had been considered of which 318 were successful or partially successful. At Stage 2 the Minister had made his decision on 156 appeals of which 12 were successful.
Payments made under the 2007 Single Payment Scheme (SPS) total £1.255 billion, which is 86.5 per cent. of the estimated total fund of £1.45 billion. 97,809 customers have received a full SPS payment for the 2007 scheme, representing 91.7 per cent. of the estimated total claimant population of 106,700.