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Jobcentre Plus: Telephone Services

Volume 476: debated on Thursday 22 May 2008

To ask the Secretary of State for Work and Pensions if he will provide hon. Members with the telephone number for the out-of-hours service operated by Jobcentre Plus on behalf of his Department. (206539)

The administration of Jobcentre Plus is a matter for the chief executive of Jobcentre Plus, Lesley Strathie. I have asked her to provide the hon. Member with the information requested.

Letter from Lesley Strathie, dated 22 May 2008:

The Secretary of State has asked me to reply to your question asking if he will provide hon. Members with the telephone number for the Out Of Hours Service operated by Jobcentre Plus on behalf of his Department. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.

The Out Of Hours Service telephone numbers are already made available to “referring agencies” such as social services and the police. If any hon. Members themselves offer out of hours access in their surgeries over the weekend and wish to become known as a referring agency then we are happy to make local arrangements for access to the out of hours service telephone number.