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Electronic Government

Volume 476: debated on Monday 2 June 2008

To ask the Secretary of State for International Development whether mechanisms are in place to monitor the extent to which his Department’s (a) internal and (b) external (i) correspondence and (ii) distribution of publications is carried out electronically. (199191)

A high proportion of internal correspondence and publications are handled electronically, but this is not systematically monitored. Responses to external correspondence are normally made in the same format as the correspondence is received, and some monitoring is carried out where this is beneficial. Monitoring is carried out on the use of specific external publications on DFID’s website when required.