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Departmental Telephone Services

Volume 476: debated on Monday 2 June 2008

To ask the Secretary of State for the Home Department what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are in use by (i) her Department and (ii) agencies which report to her Department. (200128)

The following table outlines the 0845 and 0870 telephone numbers used by the Department and the agencies that report to it. There are no 0800 telephone numbers in use.

Number

Purpose

Type

0870 521 0410

Passport advice line

Phone

0870 240 8090

Passport advice line (text phone service)

Minicon

0870 243 4477

Passport enquiries for High Street Partners

Phone

0870 243 1902

Passport complaints

Phone

0845 121 0046

Authentication by Interview (ABI) booking line

Phone

0845 603 7788

GRO Certificate Services

Phone

0870 125 1256

Siemens Business Services Query Letters

Phone

0870 909 0778

Criminal Records Bureau Disclosure dispute line

Phone

0870 909 0844

Criminal Records Bureau Disclosure application line

Phone

0870 909 0223

Criminal Records Bureau Welsh language line

Phone

0870 909 0344

Criminal Records Bureau

Minicon

0870 909 0811

Criminal Records Bureau general inquiries

Phone

0870 909 0822

Criminal Records Bureau registration information line

Phone

0870 241 4680

Home Office's mailing house, Prolog

Phone

0870 241 4786

Home Office's mailing house, Prolog

Fax

0870 220 2000

TOGETHER (advice line for practitioners on tackling antisocial behaviour)

Phone

0870 336 9031

Contact Private Office to Jacqui Smith

Fax

0870 336 9032

Contact Private Office to Lord West

Fax

0870 336 9033

Contact Private Office to Vernon Coaker

Fax

0870 336 9034

Contact Private Office to Liam Byrne

Fax

0870 336 9035

Contact Private Office to Tony McNulty

Fax

0870 336 9036

Contact Private Office to Meg Hillier

Fax

0870 336 9048

Contact Parliamentary Team

Fax

0870 336 9045

Contact Ministers' special advisers

Fax

0870 336 9041

Contact Private Office Management Support Unit

Fax

0870 336 9037

Contact Permanent Secretary's Office

Fax

0845 010 6677

UKBA Employers' Helpline

Phone

0845 039 8002

PROSPECTS helpline

Phone

0845 601 2298

UKBA Evidence and Enquiry line

Phone

0870 240 3781

Immigration Enquiry Bureau (enforcement and removals—recorded message only)

Phone

0845 602 1739

Enquiries about asylum support applications

Phone

0870 606 7766

Immigration Enquiry Bureau

Phone

0870 241 0645

Requests for immigration application forms

Phone

0845 010 5200

Nationality telephone enquiries

Phone

0870 521 0224

UKBA Work Permits Literature order line

Phone

0845 600 0914

Asylum Support Customer Contact Centre

Phone

0870 241 6523

Enquiries about the work of the UKBA Complaints Unit and advice to callers about how to complain

Phone

0845 602 1465

UKBA MP’s Hotline fax line

Fax

0845 601 1145

National Asylum Support fax line

Fax

0845 601 1143

National Asylum Support fax line

Fax

0845 609 0395

UKBA MP's Hotline

Phone

0845 601 1150

National Asylum Support Service/MP's Hotline

Phone

0845 010 5555

UK Visas (pre-recorded information line)

Phone