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Electronic Government

Volume 476: debated on Monday 2 June 2008

To ask the Secretary of State for Business, Enterprise and Regulatory Reform whether mechanisms are in place to monitor the extent to which his Department’s (a) internal and (b) external (i) correspondence and (ii) distribution of publications is carried out electronically. (199192)

BERR does keep records of the number of paper letters and e-mails it sends. The Department can therefore determine over a given period what proportion is white mail and what proportion is e-mail.

BERR does have a mechanism in place to identify which publications are distributed electronically via the departmental website. For the period 1 November 2007 to 30 April 2008, there were 667,165 page views of the folder which holds the downloadable documents.

BERR uses MS Outlook for e-mail messaging and has an electronic document and records management (EDRM) system called MATRIX.