[holding answer 7 February 2008]: There are currently 43 non-geographic numbers being used by the Home Office and its agencies. The following table outlines these numbers and their purpose. Information about the revenue generated by each of these lines is not held centrally and as such it is not possible to answer this aspect of the question within the time and cost limits of the PQ process.
Number Purpose Type 0870 521 0410 Passport advice line Phone 0870 240 8090 Passport advice line (Text Phone Service) Minicon 0870 243 4477 Passport enquiries for High Street Partners Phone 0870 243 1902 Passport Complaints Phone 0845 121 0046 Authentication by Interview (ABI) Booking Line Phone 0845 603 7788 GRO Certificate Services Phone 0870 1251256 Siemens Business Services Query Letters Phone 0870 909 0778 Criminal Records Bureau Disclosure dispute line Phone 0870 909 0844 Criminal Records Bureau Disclosure application line Phone 0870 909 0223 Criminal Records Bureau Welsh Language Line Phone 0870 909 0344 Criminal Records Bureau Minicon 0870 909 0811 Criminal Records Bureau General Inquiries Phone 0870 909 0822 Criminal Records Bureau Registration Information Line Phone 0870 241 4680 Home Office's mailing house, Prolog Phone 0870 241 4786 Home Office's mailing house, Prolog Fax 0870 220 2000 TOGETHER (advice line for practitioners on tackling antisocial behaviour). Phone 0870 336 9031 Contact Private Office to Jacqui Smith Fax 0870 336 9032 Contact Private Office to Lord West Fax 0870 336 9033 Contact Private Office to Vernon Coaker Fax 0870 336 9034 Contact Private Office to Liam Byrne Fax 0870 336 9035 Contact Private Office to Tony McNulty Fax 0870 336 9036 Contact Private Office to Meg Hillier Fax 0870 336 9048 Contact Parliamentary Team Fax 0870 336 9045 Contact Ministers' Special Advisers Fax 0870 336 9041 Contact Private Office Management Support Unit Fax 0870 336 9037 Contact Permanent Secretary's Office Fax 0845 0106677 UKBA Employers' Helpline Phone 0845 039 8002 PROSPECTS helpline Phone 0845 601 2298 UKBA Evidence and Enquiry line Phone 0870 240 3781 Immigration Enquiry Bureau (enforcement and removals - recorded message only) Phone 0845 6021739 Enquiries about asylum support applications Phone 0870 606 7766 Immigration Enquiry Bureau Phone 0870 241 0645 Requests for immigration application forms Phone 0845 0105200 Nationality telephone enquiries Phone 0870 521 0224 UKBA Work Permits Literature Order Line Phone 0845 6000914 Asylum Support Customer Contact Centre Phone 0870 241 6523 Enquiries about the work of the UKBA Complaints Unit and advice to callers about how to complain Phone 0845 602 1465 UKBA MPS HOT LINE FAX LINE Fax 0845 601 1145 National Asylum Support FAX Line Fax 0845 601 1143 National Asylum Support FAX LINE Fax 0845 609 0395 UKBA MP's Hotline Phone 0845 601 1150 National Asylum Support Service/MP's HOT LINE Phone 0845 0105555 UK Visas (pre-recorded information line) Phone
The following table outlines the non-geographic numbers currently in use by the Home Office and its agencies and the services that can be accessed by each. Information about the revenue generated by each of these lines is not held centrally and as such it is not possible to answer this aspect of the question within the time and cost limits of the PQ process.
Number Purpose Type 0870 521 0410 Passport advice line Phone 0870 240 8090 Passport advice line (Text Phone Service) Minicon 0870 243 4477 Passport inquiries for High Street Partners Phone 0870 243 1902 Passport Complaints Phone 0845 121 0046 Authentication by Interview (ABI) Booking Line Phone 0845 603 7788 GRO Certificate Services Phone 0870 125 1256 Siemens Business Services Query Letters Phone 0870 909 0778 Criminal Records Bureau Disclosure dispute line Phone 0870 909 0844 Criminal Records Bureau Disclosure application line Phone 0870 909 0223 Criminal Records Bureau Welsh Language Line Phone 0870 909 0344 Criminal Records Bureau Minicon 0870 909 0811 Criminal Records Bureau General Inquiries Phone 0870 909 0822 Criminal Records Bureau Registration Information Line Phone 0870 241 4680 Home Office’s mailing house, Prolog Phone 0870 241 4786 Home Office’s mailing house, Prolog Fax 0870 220 2000 TOGETHER (advice line for practitioners on tackling anti-social behaviour) Phone 0870 336 9031 Contact Private Office to Jacqui Smith Fax 0870 336 9032 Contact Private Office to Lord West Fax 0870 336 9033 Contact Private Office to Vernon Coaker Fax 0870 336 9034 Contact Private Office to Liam Byrne Fax 0870 336 9035 Contact Private Office to Tony McNulty Fax 0870 336 9036 Contact Private Office to Meg Hillier Fax 0870 336 9048 Contact Parliamentary Team Fax 0870 336 9045 Contact Ministers’ Special Advisers Fax 0870 336 9041 Contact Private Office Management Support Unit Fax 0870 336 9037 Contact Permanent Secretary’s Office Fax 0845 010 6677 UKBA Employers’ Helpline Phone 0845 039 8002 PROSPECTS helpline Phone 0845 601 2298 UKBA Evidence and Enquiry line Phone 0870 240 3781 Immigration Enquiry Bureau (enforcement and removals—recorded message only) Phone 0845 602 1739 Enquiries about asylum support applications Phone 0870 606 7766 Immigration Enquiry Bureau Phone 0870 241 0645 Requests for immigration application forms Phone 0845 010 5200 Nationality telephone inquiries Phone 0870 521 0224 UKBA Work Permits Literature Order Line Phone 0845 600 0914 Asylum Support Customer Contact Centre Phone 0870 241 6523 Inquiries about the work of the UKBA Complaints Unit and advice to callers about how to complain Phone 0845 602 1465 UKBA MP’s hot line fax line Fax 0845 601 1145 National Asylum Support fax line Fax 0845 601 1143 National Asylum Support fax line Fax 0845 609 0395 UKBA MP’s hotline Phone 0845 601 1150 National Asylum Support Service/MP’s hotline Phone 0845 010 5555 UKvisas (pre-recorded information line) Phone