In line with the arrangements that exist with all non-departmental public bodies, the Department receives regular updates on performance and activities. The SIA also keeps its stakeholders updated through, for example, its website.
The SIA issues licences to individual wheel clampers, and not to companies. SIA licence numbers are not recorded at constituency or county level. Since 2003, the SIA has issued the following numbers of vehicle immobilisation licences in each year:
Number 2003 40 2004 536 2005 61,298 2006 71,387 2007 81,013
The number of individuals who held valid vehicle immobilisation licences as at 19 May 2008 was 1,207.
Information about the number of complaints made about vehicle immobilisers is not available. In general, however, most complaints received by the SIA about vehicle immobilisation concern issues such as signage, fees and other areas which are outside the control of the SIA. All other complaints need police substantiation and are dealt with confidentially by the SIA’s intelligence section.
To date a total of 10 vehicle immobilisation licences have been revoked. It is not possible to say how many of these were revoked as a direct consequence of complaints received from members of the public.