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HMRC Workforce Change

Volume 479: debated on Thursday 17 July 2008

The Petition of local businesses of Hove & Portslade, the PCS and others,

Declares the Petitioners serious concerns about the HMRC’s Workforce Change proposals which will close twenty-five offices, including Hove, and lead to a reduction in staff by 2300 across the South-East. The Petitioners further declare that the proposed changes in the HMRC are aimed at generating financial savings and do not take into account the quality of service delivery and the adverse impact both on staff and on customers.

The Petitioners therefore request that the House of Commons urges HM Treasury to prevent the planned closure.

And the Petitioners remain, etc.—[Presented by Ms Celia Barlow, Official Report, Wednesday 25 June 2008; Vol. 478, c. 7P .][P000188]

Observations from the Chancellor of the Exchequer, Treasury:

The Government note the petition, and makes the following observations:

“The Government notes that similar representations were made during the consultation exercise that HM Revenue & Customs held with staff, unions and key external stakeholders including local authorities, on its initial proposals for restructuring its operations in Cluster 42, which includes Brighton, Hove, Lewes, Newhaven and Worthing. All representations were taken into account before final decisions were made on the future of Hove and the other offices under review. Decisions will be announced today. HMRC will continue to maintain a local face to face advice service to customers by retaining Enquiry centre services at or near their current locations”.

The Petition of employees of HM Revenue and Customs, the Public and Commercial Services Union and others,

Declares that they are seriously concerned about the future of the HM Revenue and Customs (HMRC) office in Kendal, and also similar threats facing their colleagues in Lancaster and Barrow. The proposal to close these offices will mean that local people and businesses will be left without access to these services. They are also concerned about the likelihood of staff affected by the closures being able to find alternative work within the local area. They further declare their support for the PCS campaign to keep these offices open.

The Petitioners therefore request that the House of Commons urges the HM Treasury to withdraw the threat of closure to local HMRC offices.

And the Petitioners remain, etc.—[Presented by Tim Farron, Official Report, 1 July 2008; Vol. 478, c. 835 .] [P000223]

Observations from the Chancellor of the Exchequer, Treasury:

The Government note the petition, and make the following observations:

“The Government notes that HMRC published on 11 June 2008 its proposals for restructuring its operations in cluster and individual locations in the North West, which include Kendal, Lancaster and Barrow-in-Furness. All representations will be taken into account before final decisions are made later this year on the future of Kendal, Lancaster, Barrow-in-Furness and the other offices under review. HMRC will continue to maintain a local face to face advice service to customers by retaining Enquiry centre services at or near their current locations”.

The Petition of people of South Holland,

Declares that large parts of their public services are being cut and privatised and that across the UK public servants are struggling to deliver good quality service in the midst of redundancies, low pay and rising workloads. Further declares that the HMRC Office in Spalding is vital to helping those that are self employed, employed, families on tax credits, pensioners and unemployed persons.

The Petitioners therefore request that the House of Commons urges HM Treasury to work to ensure that the HMRC Office in Spalding remains open.

And the Petitioners remain, etc.—[Presented by Mr. John Hayes, Official Report, 9 July 2008; Vol. 478, c. 1513 .] [P000232]

Observations from the Chancellor of the Exchequer, Treasury:

The Government note the petition, and make the following observations:

“The Government notes that similar representations were made during the consultation exercise that HM Revenue & Customs held with staff, unions and key external stakeholders including local authorities, on its initial proposals for restructuring its operations in Cluster 15, which includes Boston and Spalding. All representations were taken into account before final decisions were made on the future of Spalding and the other offices under review. Decisions will be announced today. HMRC will continue to maintain a local face to face advice service to customers by retaining Enquiry centre services at or near their current locations”.