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Criminal Records Bureau: Standards

Volume 479: debated on Monday 1 September 2008

To ask the Secretary of State for the Home Department (1) how many and what percentage of record checks processed by the Criminal Records Bureau were completed within (a) 10, (b) 14, (c) 25 and (d) 60 days in each year since 2002, broken down by police force area; and how many checks were not completed within 60 days; (219040)

(2) how many (a) standard and (b) enhanced record checks were processed by the Criminal Records Bureau in each year since 2002, broken down by police force area;

(3) how many certificates have been requested in respect of (a) people wishing to work in the voluntary sector, (b) unemployed people and (c) disabled people in each year since the Criminal Records Bureau's inception; how many certificates were requested in each year; and if she will make a statement;

(4) what the average waiting time was for a police check to be completed through the Criminal Records Bureau in the latest period for which figures are available;

(5) what assessment she has made of variations in police forces' performance in supplying information to the Criminal Records Bureau within 14 days;

(6) how many Criminal Records Bureau checks have been carried out in each year since 2000.

The Criminal Records Bureau (CRB) has issued over 16 million disclosures since inception and operates to a set of public service standards (PSS) which are to issue 90 per cent. of standard disclosures within 10 days and 90 per cent. of enhanced disclosures within 28 days.

Data concerning the average time taken to complete a disclosure by police force area are not collated by the CRB.

Average figures do not give an accurate indication of performance, since any forces' performance can be affected by a number of factors; the volume of cases sent to a force to process in any given month, the number of staff available to process the checks and the IT resources on hand to forces. With these variables, performance can fluctuate within individual forces from one month to the next.

The CRB has been supporting those forces that have encountered problems in meeting their targets by a range of measures including the provision of additional resources, monitoring performance, providing demand forecasting data and assistance in introducing new IT initiatives.

The total number of standard and enhanced disclosures processed in each year since 2002 is shown in the following table.

CRB checks processed

Financial year

Standard disclosures

Enhanced disclosures

Total

2002-03

178,375

1,258,719

1,437,094

2003-04

285,130

1,999,558

2,284,688

2004-05

275,197

2,155,740

2,430,937

2005-06

313,368

2,456,897

2,770,265

2006-07

329,223

2,948,734

3,277,957

2007-08

294,592

3,028,659

3,323,251

2008-091

96,751

808,933

905,684

Grand total

1,772,636

14,657,240

16,429,876

1 April to June 2008

The CRB cannot provide figures broken down by police force area. This is because standard disclosures are processed without any requirement for the police forces to conduct checks and several different police forces may be required to conduct checks in order to produce one enhanced disclosure.

An internal service level agreement between the CRB and the Association of Chief Police Officers (ACPO) has been in place since April 2006. This SLA has been agreed by ACPO on behalf of the 43 local police forces in England and Wales and the time taken by each force to complete their part of the enhanced disclosure process is measured against targets of 10 days, 14 days, 25 days and 60 days. By meeting these targets the police forces directly affect the CRB's ability to meet the public service standard for enhanced disclosures.

The following table illustrates the number of enhanced disclosure checks completed by each police force in 10 days, 14 days, 25 days, 60 days and over 60 days during 2006-07 and 2007-08.

2006-072007-08

Force name

10 days

14 days

25 days

60 days

Over 60 days

10 days

14 days

25 days

60 days

Over 60 days

Avon and Somerset

43879

93111

108469

111271

0

85959

107420

120003

112050

0

Bedfordshire

47440

48129

48483

48547

0

47490

48409

48846

45003

0

British Transport Police

n/a

n/a

n/a

n/a

n/a

26103

27481

27747

25225

0

Cambridgeshire

25824

32216

49424

62271

0

18034

32199

43180

58902

0

Cheshire

8030

11564

43819

71017

0

10859

16482

40738

67775

504

City of London

1382

1723

2028

2169

0

2047

2134

2351

2625

0

Cleveland

15405

23703

35079

37483

0

14387

24944

33190

36899

0

Cumbria

6575

10040

14349

24828

4053

14791

23041

30447

29242

0

Derbyshire

18760

26516

35059

54099

4146

43581

53789

63989

61897

0

Devon and Cornwall

45797

68380

105171

117227

0

113909

121696

125271

119995

0

Disclosure Scotland

26815

28925

30249

31511

0

31037

33415

34974

34310

0

Dorset

46930

53506

54681

54946

0

47649

53169

56463

52599

0

Durham

7157

12375

31851

39869

0

35208

36662

39574

39102

0

Dyfed-Powys

33222

35083

35261

35404

0

39832

40549

40715

37400

0

Essex

61369

85999

102264

111256

0

49830

64662

84036

107281

0

Gloucester

13597

21993

31125

37304

0

14720

20887

29777

36795

0

Greater Manchester

68327

93987

126424

184819

0

45263

80962

136666

145946

26312

Gwent

8824

17202

24858

30437

593

26235

30862

34873

34912

0

Hampshire

78786

99644

120398

133172

0

131098

135087

142324

139304

0

Hertfordshire

33459

49524

81527

84445

0

76481

83461

86849

80105

0

Humberside

9273

24601

50376

58215

0

13588

23991

29055

46592

7898

Kent

59155

94174

111094

113222

0

30706

55483

99596

108555

0

Lancashire

33841

45900

87983

104249

0

105668

109634

111814

103871

0

Leicestershire

22446

32375

45558

58299

1459

42165

47216

53172

58054

3270

Lincolnshire

50830

56430

59698

67801

0

44892

51405

55102

62732

0

Merseyside

34190

68775

104184

111844

0

48159

62800

96784

106086

0

Metropolitan

286186

325447

393839

540931

19344

435609

504979

593919

570469

0

Norfolk

7505

12020

27460

55483

0

29751

35841

51891

54207

0

North Wales

806

2937

29325

50502

0

34766

42740

50801

51467

0

North Yorkshire

58458

60175

60765

60897

0

39593

56089

68958

66953

0

Northamptonshire

47859

50245

50876

51144

0

28066

41371

51600

48146

0

Northumbria

31168

60539

72251

84925

818

54475

67766

76426

84735

6552

Nottinghamshire

7412

14555

35382

64849

0

59897

68168

70312

65498

0

Police Service Northern Ireland

9459

9467

9469

9477

0

12188

12237

12370

11691

0

South Wales

19522

35793

54663

75119

0

63949

77581

80105

76668

0

South Yorkshire

6448

16914

59988

79445

0

32993

64689

82056

81453

0

Staffordshire

21235

31633

38614

60007

8301

26701

35020

60733

68841

175

Suffolk

31190

35802

40470

42171

1169

1911

9998

30110

42709

0

Surrey

30111

40229

64876

86852

0

41302

57331

79640

83233

0

Sussex

9635

19905

48482

109517

0

97642

109699

124141

116701

0

Thames Valley

12388

27922

103885

155692

0

126558

146380

168776

164802

0

Warwickshire

20285

27982

35431

36030

0

30029

34285

38144

35899

0

West Mercia

88213

89059

90072

90835

0

76808

85095

93350

90527

0

West Midlands

133738

155036

168954

183927

0

151815

158882

161488

169480

312

West Yorkshire

30124

65927

115026

149488

0

78169

110032

135273

141926

0

Wiltshire

27143

32615

40921

45995

0

39355

41974

47827

47249

0

The following table illustrates the percentage of checks completed by each police force in 10 days, 14 days, 25 days, 60 days and over 60 days during 2006-07 and 2007-08.

Percentage

2006-07

2007-08

Force name

10 days

14 days

25 days

60 days

Over 60 days

10 days

14 days

25 days

60 days

Over 60 days

Avon and Somerset

41

87

100

100

0

79

98

100

100

0

Bedfordshire

100

100

100

100

0

100

100

100

100

0

British Transport Police

n/a

n/a

n/a

n/a

n/a

100

100

100

100

0

Cambridgeshire

43

54

83

100

0

30

54

72

100

0

Cheshire

11

17

63

100

0

15

22

55

99

1

City of London

66

82

96

100

0

100

100

100

100

0

Cleveland

49

75

100

100

0

39

68

91

100

0

Cumbria

23

35

50

86

14

47

74

97

100

0

Derbyshire

32

46

60

93

7

66

81

97

100

0

Devon and Cornwall

42

63

97

100

0

99

100

100

100

0

Disclosure Scotland

100

100

100

100

0

100

100

100

100

0

Dorset

88

100

100

100

0

86

96

100

100

0

Durham

19

32

83

100

0

87

90

97

100

0

Dyfed-Powys

99

100

100

100

0

100

100

100

100

0

Essex

59

82

98

100

0

44

57

74

100

0

Gloucester

36

59

83

100

0

40

57

81

100

0

Greater Manchester

40

55

73

100

0

24

44

74

86

14

Gwent

28

55

80

98

2

77

91

100

100

0

Hampshire

61

78

94

100

0

94

97

100

100

0

Hertfordshire

44

65

100

100

0

93

100

100

100

0

Humberside

16

42

87

100

0

23

41

50

87

14

Kent

59

94

100

100

0

27

49

88

100

0

Lancashire

32

44

84

100

0

100

100

100

100

0

Leicestershire

38

54

76

98

2

64

72

81

96

5

Lincolnshire

75

83

88

100

0

67

77

82

100

0

Merseyside

37

74

100

100

0

44

58

89

100

0

Metropolitan

51

58

70

97

3

78

91

100

100

0

Norfolk

15

25

56

100

0

54

64

93

100

0

North Wales

2

6

62

100

0

65

80

95

100

0

North Yorkshire

100

100

100

100

0

64

90

100

100

0

Northamptonshire

100

100

100

100

0

59

87

100

100

0

Northumbria

36

71

84

99

1

55

69

77

93

7

Nottinghamshire

12

23

57

100

0

90

100

100

100

0

Police Service Northern Ireland

100

100

100

100

0

100

100

100

100

0

South Wales

28

51

79

100

0

79

96

100

100

0

South Yorkshire

9

23

83

100

0

42

81

100

100

0

Staffordshire

31

46

57

88

12

36

48

82

100

0

Suffolk

72

83

93

97

3

4

22

67

100

0

Surrey

37

50

80

100

0

49

68

95

100

0

Sussex

10

20

48

100

0

87

97

100

100

0

Thames Valley

8

18

67

100

0

74

85

99

100

0

Warwickshire

60

83

100

100

0

84

96

100

100

0

West Mercia

100

100

100

100

0

83

92

100

100

0

West Midlands

77

89

97

100

0

83

87

89

100

0

West Yorkshire

23

50

87

100

0

54

76

93

100

0

Wiltshire

70

84

100

100

0

85

91

100

100

0

The CRB has developed the capacity to process in excess of 300,000 checks every month. Approximately 20 per cent. of applications are from volunteers and disclosures for volunteers continue to be processed free of charge.

The number requested in respect of individuals wishing to work in the voluntary sector is shown in the following table.

Financial year record

Disclosures received

Volunteers

Total non-volunteers

Volunteers

2002-03

1,651,134

241,211

1,409,923

14.6

2003-04

2,358,627

429,096

1,929,531

18.2

2004-05

2,532,451

521,144

2,011,307

20.6

2005-06

2,860,296

587,479

2,272,817

20.5

2006-07

3,252,640

665,420

2,587,220

20.5

2007-08

3,408,595

682,258

2,726,337

20.0

The CRB does not capture data on whether applicants are unemployed or disabled.