(2) how many telephone calls reporting crimes were made to (a) the 999 emergency number and (b) local police stations in the latest period for which figures are available; and what estimate she has made of the average (i) cost and (ii) duration of such calls.
The available data on 999 calls are given in the following table. The remainder of the information requested is not collected centrally.
Local target time for answering calls (seconds) Number of 999 calls received Number of 999 calls answered within target Avon and Somerset 10 281,336 241,038 Bedfordshire 15 97,357 91,611 Cambridgeshire 12 142,520 128,425 Cheshire 15 153,233 140,753 Cleveland 10 104,779 100,680 Cumbria 10 58,782 51,363 Derbyshire 10 159,633 150,555 Devon and Cornwall 10 268,763 229,554 Dorset 10 93,434 84,289 Durham 10 99,609 86,200 Dyfed-Powys 10 52,026 46,108 Essex 15 265,394 248,395 Gloucestershire 10 158,447 150,564 Greater Manchester 15 751,545 664,691 Gwent 10 109,401 91,656 Hampshire 10 290,987 256,908 Hertfordshire 10 168,388 156,607 Humberside 10 156,655 141,376 Kent 10 234,421 226,957 Lancashire 10 266,505 241,427 Leicestershire 15 151,539 134,660 Lincolnshire 10 88,478 84,875 London, City of2 15 1,106,053 904,245 Merseyside 10 374,864 342,795 Metropolitan police 15 2,278,003 1,852,490 Norfolk 10 104,119 93,656 Northamptonshire 10 117,115 107,929 Northumbria 15 264,349 245,006 North Wales 10 108,884 101,035 North Yorkshire 10 97,884 83,275 Nottinghamshire 10 264,571 233,873 South Wales 10 292,558 229,846 South Yorkshire 15 247,013 206,040 Staffordshire 10 168,324 147,867 Suffolk 10 100,351 94,763 Surrey 10 166,496 150,644 Sussex 10 272,173 261,162 Thames Valley 10 353,680 321,602 Warwickshire 15 86,996 71,797 West Mercia3 — — — West Midlands 10 708,764 530,539 West Yorkshire 15 482,241 434,359 Wiltshire4 10 80,712 71,904 1 Data collected on behalf of HMIC who use them for inspection purposes only. These data are provisional, and have not been validated with forces. 2 Data are not available for City of London for quarters 2 to 3. 3 Data are not available for West Mercia for quarters 1 to 4. 4 Data are not available for Wiltshire for quarter 4.