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Security Industry Authority

Volume 479: debated on Monday 1 September 2008

To ask the Secretary of State for the Home Department what assessment she has made of the (a) public accountability, (b) transparency, (c) competence and (d) compliance with statutory obligations of the Security Industry Authority; and if she will make a statement. (219461)

[holding answer 21 July 2008]: The Home Office works closely with the Security Industry Authority (SIA) to ensure that it meets its statutory and other obligations, including those relating to public accountability and transparency, and that it is fully competent to meet its aims and objectives.

The SIA’s corporate and business plan is available on its website, as are the minutes of its board meetings. The SIA’s annual report and accounts for 2007-08 were published on 28 July 2008.

I am aware that in recent months the SIA’s customers have experienced regrettable delays in service following the introduction of a new processing system. The problems have been communicated by the SIA to its partners and stakeholders. It has also apologised for the delays which have occurred, and put in place a comprehensive recovery plan which has resulted in service levels reducing close to the SIA’s published standards.