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Pension Credit

Volume 479: debated on Monday 29 September 2008

To ask the Secretary of State for Work and Pensions what steps his Department is taking to ensure that Pension Credit rules concerning service charges for people living in sheltered and extra care sheltered housing are (a) understood by staff at the Pension Service and (b) available to the public. (215426)

Any action concerning service charges entitlement or providing additional advice and guidance for people living in sheltered and extra care sheltered housing is a function of specially trained staff based in every pension centre.

There is a checking regime in place designed to identify any procedural errors.

All rules and regulations are published and held in the public domain and can be accessed via the links provided as follows:

http://www.dwp.gov.uk/publications/dwp/dmg/pdf/ch78.pdf

http://www.dwp.gov.uk/publications/dwp/dmg/memletrs/memspc53.pdf