We are not in a position to estimate the number of small claims actions issued seeking compensation for non-compliance with EU Regulation 261/2004.
Small claims actions by their nature are dealt with in the civil courts of England and Wales. The required information may be present in court records but is not collected centrally.
The Civil Aviation Authority (CAA) is however aware of eight cases of court action, seven of which were successful in obtaining compensation. In the remaining case, the CAA intervened and successfully persuaded the airline concerned to pay, on a “without prejudice” basis. From its monitoring of the media and discussions with complainants, the CAA is aware anecdotally of other cases where passengers have successfully taken court action.