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Welfare Tax Credits: Complaints

Volume 480: debated on Thursday 16 October 2008

To ask the Chancellor of the Exchequer how many complaints from customers over tax credits his Department has received in each (a) year and (b) month since tax credits were introduced, broken down by type of complaint; and if he will make a statement. (225738)

For information up to and including February 2008, I refer the hon. Member to the answer my predecessor gave the hon. Member for Inverness, Nairn, Badenoch and Strathspey (Danny Alexander) on 1 May 2008, Official Report, column 634W.

Information for the period March 2008 to September 2008 is provided in the following table.

2008

Number of complainants (approximate)

March

2,950

April

3,500

May

2,700

June

3,650

July

4,450

August

3,300

September

3,850

Detailed information on the types of complaints, some of which often cover a range of subjects, is not available.