CPS Direct has collated data on response times to the police since September 2004. From April 2005, a target was set to answer 90 per cent. of calls within 15 seconds. The number of calls answered, charging advices given and response times since that date have been as follows:
Total calls received Total charging advices Successful call rate (percentage) Percentage calls answered in under 15 seconds (target 90 per cent.) Average response time for all calls answered (seconds) 2004-051 74,088 38,076 51.4 — 47.37 2005-06 157,511 96,108 61.0 85.7 35.11 2006-07 183,034 127,911 69.9 82.3 32.18 2007-08 171,426 135,813 79.2 93.2 22.42 2008-092, 3 88,568 73,066 82.5 87.4 24.32 1 Seven months from September 2004. 2 Six months to September 2008 3 The projected full year totals for 2008-09 are: Total calls received: 177-178,000; Total charging advices: 146-147,000
The annual budget for CPS Direct for the last five years is shown in the following table.
Total budget (£) 2004-05 5,206,820 2005-06 9,236,400 2006-07 11,842,400 2007-08 12,787,356 2008-09 13,545,072
As at 24 October 2008, CPS Direct employs 123.5 duty prosecutors, 12 legal managers, four senior managers and 11 central support staff.
The annual expenditure on the staff of CPS Direct over the last five years is shown in the following table.
Duty prosecutors Central support team Total 2004-05 4,515,597 140,587 4,656,184 2005-06 8,560,402 250,708 8,811,110 2006-07 10,885,243 318,434 11,203,677 2007-08 12,015,065 330,753 12,345,818 2008-091 12,725,673 367,351 13,093,024 1 Budget.
Since 1 April 2006, CPS Direct has operated nationally across all CPS areas in England and Wales.