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Access NI

Volume 482: debated on Tuesday 11 November 2008

To ask the Secretary of State for Northern Ireland how many applicants have raised a dispute with Access NI since 1 April 2008; and how many of these have been upheld. (232880)

While the statistics requested are not available, I can confirm that a number of registered bodies and applicants have queried the information provided on the Disclosure Certificate. In a small number of these cases the certificate has been amended as a result. Statistical information of the kind requested will in future be collated.

To ask the Secretary of State for Northern Ireland how many persons have lodged complaints with Access NI about the standard of its service since 1 April 2008. (232881)

While the statistics requested are not available, I can confirm that a significant number of letters, e-mails and telephone calls have been received complaining about various aspects of the service. The majority of these are related to the current delays in returning certificates. Statistical information of the kind requested will in future be collated.