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Driver and Vehicle Licensing Agency: Telephone Services

Volume 485: debated on Tuesday 9 December 2008

To ask the Minister of State, Department for Business, Enterprise and Regulatory Reform with reference to the answer of 20 November 2008, Official Report, column 679W, on Driver and Vehicle Licensing Agency: telephone services, when he expects Ofcom’s new guidance to be published. (241058)

Ofcom does not currently have any plans to issue further guidance for public bodies on the use of 03 or any other number. I understand that Department for Transport is waiting for the conclusion of Ofcom’s work on its proposals to make changes to charging arrangements for 0870 numbers. I understand that Ofcom is aiming to publish this policy statement by the end of this year.