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Office of Fair Trading: Complaints

Volume 485: debated on Wednesday 10 December 2008

To ask the Minister of State, Department for Business, Enterprise and Regulatory Reform on how many occasions since June 2003 the Office of Fair Trading has not responded to a super complaint within 90 days. (241616)

This is a matter for the independent Office of Fair Trading. I have asked the chief executive to write to the hon. Member directly.

To ask the Minister of State, Department for Business, Enterprise and Regulatory Reform (1) how much and what proportion of the Office of Fair Trading’s budget was spent on the investigation of super complaints in each of the last three years; (241650)

(2) which super complaints have been made to the Office of Fair Trading under section 11 of the Enterprise Act 2002 in each calendar year since June 2003; what estimate he has made of the cost of investigating each complaint in each such year; how long each investigation took; what the outcome of each investigation was; and what subsequent action was taken.

[holding answer 9 December 2008]: These are matters for the independent Office of Fair Trading. I have asked the chief executive to write to the hon. Member directly.