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Social Security Benefits: Mentally Ill

Volume 485: debated on Monday 15 December 2008

To ask the Secretary of State for Work and Pensions what steps his Department is taking to increase awareness of the potential benefits of appointeeship among people with mental illness and their carers. (240494)

Appointees only apply in a limited number of cases. The Department has a range of procedures in place to make customers and their carers aware of the provisions which allow the Secretary of State to appoint a person to act on behalf of another. For example, the employment support allowance information leaflet and claim form gives clear advice on appointeeship. Where claims are taken over the phone by the Pension Service systems are in place to identify those customers who have difficulty managing their own affairs. Local service staff would consider appointeeship at all visits where it appeared appropriate.