In the 24 months up to 7 October 2008 the number of passes reported as lost by HM Revenue and Customs (HMRC) staff was 653 and 32 were reported as stolen. For the Valuation Office Agency (VOA) only one pass was lost over the same period. There are in total over 90,000 HMRC and VOA staff.
HMRC provides a helpdesk facility that enables staff to report such losses, and allows the Department to take appropriate steps to maintain security across all its estate, including the quick disabling of ID and building passes.