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Post Offices

Volume 485: debated on Tuesday 16 December 2008

To ask the Minister of State, Department for Business, Enterprise and Regulatory Reform what assessment he has made of the extent of queuing at post offices. (243214)

These are operational matters for Post Office Ltd. (POL). I have therefore asked Alan Cook, Managing Director of POL, to reply direct to the right hon. Member. Copies of the letter will be placed in the Libraries of the House.

Consumer Focus has recently published a report about queuing times at Crown and franchised post offices. The report is available on the Consumer Focus website at: