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Social Fund: Funerals

Volume 486: debated on Thursday 15 January 2009

To ask the Secretary of State for Work and Pensions what the average length of time taken to process a funeral payment was in the latest period for which information is available; what the target time is; and if he will make a statement. (245816)

The information requested is given in the table.

Average length of time taken to process a funeral payment claim in Great Britain

Time period

Achieved (working days)

Standard (working days)

November 2008

13.9

16

Notes:

1. The processing time for an individual claim is measured in whole working days from the date of receipt of the claim to the date of the decision, inclusive.

The minimum processing time recorded for an individual claim is one day, even if the claim is processed immediately.

2. The figures are based on claims processed in the relevant time period not on claims received in that time period.

Source:

DWP Social Fund Policy, Budget and Management Information System.