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Social Security Benefits: Administration

Volume 486: debated on Thursday 15 January 2009

To ask the Secretary of State for Work and Pensions how much has been allocated to cover the costs of processing applications for each benefit that the Department administers in each of the next three years; and if he will make a statement. (246628)

The Department's published three year plan is available in the Library and sets out the planned expenditure of Jobcentre Plus and the Pension, Disability and Carers Service over the CSR2007. The Pre-Budget Report announced additional funding for the Department over the CSR2007 to continue delivering effective support for the unemployed to find a job. The Department will publish a revised plan before the end of the current financial year providing further details of its plans, which will include planned Jobcentre Plus and Pension, Disability and Carers Service expenditure.

To ask the Secretary of State for Work and Pensions what the average cost to his Department is of processing a benefit application for each benefit that his Department administers; and if he will make a statement. (246629)

Information on the staff costs of processing a new claim for each benefit in 2007-8 is provided in the following tables:


Income Support Claims only


Jobseekers Allowance Claims only


Incapacity Benefit Claims only


Bereavement Benefit Claims Only


Maternity Allowance Claims Only


Industrial Injuries Disablement Benefit Claims Only


(Claims only include Telephony element)


Jobcentre Plus ABM systems


Attendance Allowance Claims


Disability Allowance Claims


Carers Allowance Claims


State Pension Claims


Pension Credit Claims



Pensions, Disability and Carers Service ABM systems.