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Criminal Records Bureau

Volume 486: debated on Thursday 15 January 2009

To ask the Secretary of State for the Home Department (1) what assessments she has made of the efficiency of the process of completing a Criminal Records Bureau check in the last five years; (243610)

(2) what the average waiting time for a Criminal Records Bureau check to be completed is;

(3) what change there has been in the average waiting time for a Criminal Records Bureau check to be completed was (a) in the last 12 months and (b) in the last five years;

(4) what percentage of those who apply for Criminal Records Bureau clearance waited for more than (a) 28 days and (b) two months over the average time taken to process a check in the last 12 months.

The Home Office sets the Criminal Records Bureau (CRB) a number of performance targets each year and the efficiency of the process of completing a CRB check is measured within the context of these targets.

The CRB currently operates to a set of published service standards (PSS) which include to issue 90 per cent. of standard disclosures within 10 days and 90 per cent. of enhanced disclosures within 28 days.

The following table illustrates the CRB's performance for the last five years against the published service standards (PSS) target.

Published service standards

Standard

Enhanced

Target (percentage)

Actual (percentage)

Target (percentage)

Actual (percentage)

2007-08

90 in 10 days

99.7

90 in 28 days

93.6

2006-07

90 in 10 days

98.8

90 in 28 days

84.9

2005-06

93 in 14 days

99.6

90 in 28 days

84.4

2004-05

93 in 14 days

97.6

90 in 28 days

89.9

2003-04

93 in 14 days

93

90 in 28 days

92.5

Data concerning the average time taken to complete a disclosure are not a performance target and are not collated by the CRB.

Average figures do not give an accurate indication of performance, since the times taken to complete checks may be affected by a number of factors, including but not restricted to the length of time it can take for an employer to deal with the initial application; the accurate completion of the application form; the clarity of the information provided; the existence of conviction or non-conviction information and the operational effectiveness of the Disclosure Units of the police forces involved in the enhanced disclosure process.