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Departmental Telephone Services

Volume 486: debated on Tuesday 20 January 2009

To ask the Secretary of State for Defence what use (a) his Department and (b) service providers under contract to his Department make of (i) 0844 and 0845 telephone numbers and (ii) revenue-sharing telephone numbers for calls from members of the public; for which services such numbers are used; what prefixes are used for revenue-sharing numbers; how much revenue has accrued from revenue-sharing numbers in each of the last five years; what consideration his Department has given to introducing 03-prefixed telephone numbers for calls to all such services; and if he will make a statement. (247339)

The use of 0844, 0845, revenue-sharing telephone numbers and those with an 03 prefix is determined at local level in accordance with individual business requirements and obtained directly from the supplier. Records of such numbers are not held centrally and information relating to them, including any revenue accrued, could be provided at disproportionate cost.