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Departmental Telephone Services

Volume 486: debated on Tuesday 20 January 2009

To ask the Secretary of State for International Development how many telephone numbers for which callers are charged at the rate applicable to 0845 numbers are used by his Department for public access to services. (246976)

The Department for International Development (DFID) uses one 0845 number for our Public Enquiry Point which allows members of the public to call DFID about the work of the Department.

To ask the Secretary of State for International Development what use (a) his Department and (b) service providers under contract to his Department make of (i) 0844 and 0845 telephone numbers and (ii) revenue-sharing telephone numbers for calls from members of the public; for which services such numbers are used; what prefixes are used for revenue-sharing numbers; how much revenue has accrued from revenue-sharing numbers in each of the last five years; what consideration his Department has given to introducing 03-prefixed telephone numbers for calls to all such services; and if he will make a statement. (247346)

The Department for International Development (DFID) uses one 0845 number for our Public Enquiry Point. We are currently reviewing the relative costs and benefits of alternatives to the 0845 number. DFID does not make use of revenue-sharing numbers.

DFID does not have any contracted public service providers who make use of 0844, 0845 or revenue-sharing numbers.