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Social Fund: Complaints

Volume 486: debated on Thursday 22 January 2009

To ask the Secretary of State for Work and Pensions how many (a) complaints and (b) requests for a review of decision have been received by the Social Fund in each month since Jobcentre Plus assumed responsibility for handling the initial application process; and if he will make a statement. (241446)

The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.

Letter from Mel Groves:

The Secretary of State has asked me to reply to your question asking how many (a) complaints and (b) requests for a review of decision have been received by the Social Fund in each month since Jobcentre Plus assumed responsibility for handling the initial application process; and if he will make a statement. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

Jobcentre Plus was introduced on 1st April, 2002 and it assumed immediate responsibility for the Social Fund application process. I have placed the available information in the Library.