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Departmental Correspondence

Volume 487: debated on Wednesday 28 January 2009

To ask the Secretary of State for Wales what his Department’s average response time to a letter received from (a) an hon. Member and (b) a member of the public was in each of the last three years. (251429)

The Cabinet Office, on an annual basis, publishes a report to Parliament on the performance of departments in replying to Members correspondence. The report for 2007 was published on 20 March 2008, Official Report, columns 71-74WS. Information for 2008 is currently being collated and will be published as soon as it is ready. Reports for earlier years are available in the Library of the House.

For correspondence from members of the public, information for the current year cannot be provided without incurring disproportionate cost. The Wales Office aims to respond to all written correspondence within 15 working days. As reported in the Department’s Annual Reports, 91 per cent. were answered within the timescale in 2007-08, 93 per cent. in 2006-07, and 94 per cent. in 2005-06.