Skip to main content

Departmental Correspondence

Volume 487: debated on Wednesday 28 January 2009

To ask the Secretary of State for Culture, Media and Sport what his Department's average response time to a letter received from (a) an hon. Member and (b) a member of the public was in each of the last three years. (251436)

The Cabinet Office, on an annual basis, publishes a report to Parliament on the performance of Departments in replying to Members correspondence. The report for 2007 was published on 20 March 2008, Official Report, columns 71-74WS. Information for 2008 is currently being collated and will be published as soon as it is ready. Reports for earlier years are available in the Library of the House.

We aim to respond to all letters from members of the public within 20 working days of receipt. Statistics on the percentage responded to within this target are available in our annual report. Information on average response times to letters from the public could be provided only at disproportionate cost.