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Adjudicator's Office: Complaints

Volume 487: debated on Wednesday 28 January 2009

To ask the Chancellor of the Exchequer how many complaints were received by the Adjudicator's Office in each of the last five years. (251175)

The information requested is provided in the Adjudicator's Office annual reports, available from the following website

http://www.adjudicatorsoffice.gov.uk/publications.htm

To ask the Chancellor of the Exchequer what the average time taken to resolve complaints made to the Adjudicator's Office was in (a) 2007-08 and (b) 2008-09. (251186)

The average time taken from receipt to resolution was 23 weeks in 2007-08.

Information relating to 2008-09 will be collated at the end of the financial year and will be published in the Adjudicator's Office 2008-09 annual report.