To ask the Leader of the House what her Office’s average response time to a letter received from (a) an hon. Member and (b) a member of the public was in each of the last three years. (251445)

The information requested is not available in precisely the form requested.

However, we aim to respond to correspondence from hon. Members and peers within 15 working days. In 2008, the Leader’s Office answered 94 per cent. of correspondence from hon. Members and peers within deadline. In 2007 this was 94 per cent. and in 2006, 95 per cent.

The Office aims to respond to correspondence from members of the public within 20 working days. In 2008, the Leader’s Office answered 96 per cent. of correspondence from members of the public within deadline. In 2007 this was 90 per cent. and in 2006, 95 per cent.