The Cabinet Office, on an annual basis, publishes a report to Parliament on the performance of departments in replying to Members' correspondence. The report for 2007 was published on 20 March 2008, Official Report, columns 71-74WS.
Information for 2008 is currently being collated and will be published as soon as it is ready. Reports for earlier years are available in the Library of the House.
The specific information requested for 2008 is as follows:
Number of days Correspondence Category 2006 2007 2008 Home Office ministerial correspondence 7.4 7.6 9.8 Home Office public correspondence (letters) 10.0 9.7 16.6 Home Office public correspondence (emails) 8.6 9.7 14.2 UKBA ministerial correspondence - ministerial replies 22.1 19.6 20 UKBA Ministerial Correspondence - official replies 24.3 16.9 16.4 Note: The target for replying to Home Office Ministerial Correspondence is 15 working days. For all other correspondence categories it is 20 working days. UKBA figures for public letters and emails are not available.
The average time taken to respond to correspondence from members of the public—letters and e-mails—is 15.6 working days.
The Cabinet Office, on an annual basis, publishes a report to Parliament on the performance of Departments in replying to Members’ correspondence. The report for 2007 was published on 20 March 2008, Official Report, columns 71-74WS.
Information for 2008 is currently being collated and will be published as soon as it ready. Reports for earlier years are available in the Library of the House.
The specific information requested is as follows for 2008:
Correspondence category Average response time 2008 (days) Home Office ministerial correspondence 9.8 UKBA ministerial correspondence—ministerial replies 20 UKBA ministerial correspondence—official replies 16.4 Note: The target for replying to Home Office ministerial correspondence is 15 working days. For UKBA ministerial correspondence it is 20 working days.