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Departmental Correspondence

Volume 487: debated on Tuesday 3 February 2009

To ask the Secretary of State for Northern Ireland what his Department’s average response time to a letter received from (a) an hon. Member and (b) a member of the public was in each of the last three years. (251446)

The Cabinet Office, on an annual basis, publishes a report to Parliament on the performance of Departments in replying to Members correspondence. The report for 2007 was published on 20 March 2008, Official Report, columns 71-74WS. Information for 2008 is currently being collated and will be published as soon as it is ready. Reports for earlier years are available in the Library of the House.

With respect to correspondence from members of the public, this information could not be provided within disproportionate costs limits but the Northern Ireland Office aim to respond to all written correspondence within 15 working days. The Department publishes statistics annually on ‘answering letters quickly and clearly’ in the departmental report, copies of which are available in the Library of the House.