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Passports: Lost Property

Volume 487: debated on Wednesday 4 February 2009

To ask the Secretary of State for the Home Department how many passports were (a) issued and (b) reported (i) lost and (ii) stolen from each passport office in each of the last three years. (254134)

[holding answer 3 February 2009]: The figures in the following table set out the numbers of passport or supporting document deliveries that have been recorded as lost or stolen either during the delivery process, or due to being delivered incorrectly by the secure delivery courier.



February 2006 to January 2007



February 2007 to January 2008



February 2008 to September 2008


1 Provisional

It is not possible, in the time given, to report these figures for each Passport Office or to differentiate between losses of passports and losses of supporting documents.

The majority of these losses (around 90 per cent.) are a consequence of items being incorrectly delivered. These figures are collated in line with the contractual arrangements with Secure Mail Services (SMS), the Secure Delivery provider, who commenced the secure delivery of passports in 2004.

Over five million items a year are delivered to IPS customers through the Secure Delivery service. IPS and SMS continue to work closely to improve upon losses while maintaining minimum inconvenience to customers. All passport losses are added to the database of lost or stolen passports, which is maintained by IPS.