An accurate record is defined as one where the registered keeper of the vehicle or the driving licence holder can be traced from the details contained on the database.
The latest estimate of the accuracy of the vehicles record showed it was 96.9 per cent. accurate. This equates to 1,052,662 records that are inaccurate.
The latest estimate of the accuracy of the drivers record showed it was 81.5 per cent. accurate. This equates to 7,906,275 records that are inaccurate.
The responsibility for notifying the Driver and Vehicle Licensing Authority (DVLA) of a change of address lies with the vehicle keeper or licence holder. So far as vehicle records are concerned there is an annual requirement to tax the vehicle and this transaction is a regular prompt to owners to fulfil the requirement to notify change of address. There is no equivalent annual driver transaction that prompts a notification.
DVLA is not complacent about accuracy. The task is to encourage and support drivers and vehicle keepers to meet their obligations and to that end a dedicated accuracy improvement team has been established to improve matters. Current initiatives in hand include checks of credit reference agency databases for current addresses and working with others in the cross-government Tell Us Once initiative to obtain early notification of the death of a licence holder.