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Revenue and Customs: Manpower

Volume 488: debated on Friday 27 February 2009

To ask the Chancellor of the Exchequer what the percentage level of staff turnover was for (a) HM Revenue and Customs (HMRC) staff and (b) HMRC staff working in contact centres in the last year for which information is available. (258412)

For the year ended 31 December 2008 the percentage level of staff turnover, based on the number of people who left the department, was for (a) HM Revenue and Customs 8.77 per cent. and (b) HMRC contact centres 15.76 per cent.