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Revenue and Customs: North West

Volume 488: debated on Monday 2 March 2009

To ask the Chancellor of the Exchequer if he will take steps to ensure that any in-house training undertaken by employees of HM Revenue and Customs offices at (a) Regian House, Liverpool, (b) Dukes House, Southport and (c) Birchen House, Birkenhead results in recognised accreditation for those employees. (259473)

HM Revenue and Customs runs various programmes of training, to support its employees in the professional delivery of services to the public. Some of those programmes are accredited.

Programmes are accredited by awarding bodies where there is benefit to the taxpayer in doing so. Employees at the offices cited have available to them the full range of training needed to undertake their duties. Accreditation is not sought on the basis of location, but where employees in a location successfully complete accredited programmes they will receive the recognised accreditation.