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Mortgages: Complaints

Volume 488: debated on Tuesday 3 March 2009

To ask the Chancellor of the Exchequer how many complaints relating to (a) mortgages and (b) mortgage endowments the Financial Ombudsman Service received in each year since 2001; and what percentage of such complaints the Ombudsman investigated. (259676)

The Financial Ombudsman Scheme publishes an annual review, which has information on how many complaints relating to (a) mortgages and (b) mortgages endowments the Financial Services Ombudsman received in each year since 2001.

It can be found at:

http://www.financial-ombudsman.org.uk/publications/annual-reviews.htm