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Electronic Data Systems

Volume 488: debated on Tuesday 3 March 2009

To ask the Secretary of State for Work and Pensions how much his Department (a) is contractually obliged to spend and (b) plans to spend on services provided by EDS in (i) 2008-09 and (ii) 2009-10. (260214)

The information requested is as follows:

(a) The amounts the Department is contractually obliged to spend with EDS for IT services are: £190 million in respect of 2008-09 and £181 million in respect of 2009-10.

(b) The current estimated expenditure with EDS is £554 million in 2008-09 and £434 million in 2009-10.

To ask the Secretary of State for Work and Pensions which of his Department’s IT projects EDS is involved with; and which are project managed by (a) EDS employees and (b) officials of his Department. (260215)

Although the Department for Work and Pensions does not have any discrete IT projects, it has a number of projects and programmes that include changes to, or new, IT to a greater or lesser extent.

The following table includes:

the projects and programmes currently on the Department’s Portfolio where the IT element of the project or programme results in the development and/or implementation of services that underpin the delivery of departmental business; and

with which EDS have involvement to a greater or lesser extent.

All the projects listed are managed by departmental officials.

Initiatives that are associated with ongoing system improvements or enhancements as part of business as usual are excluded.

Table 1: Current DWP IT projects which have EDS involvement

Project

Purpose

Employment and support allowance

The project delivers the systems, processes and training to support delivery of the new Employment and Support Allowance.

Customer information system

This project will deliver a database of key citizen information to be shared across DWP. The database will complement information currently available in the Department’s key customer information systems, i.e. Personal Details Computer System and Departmental Central Index, and become their replacement. Consideration is being given for wider use of CIS by other Government Departments.

Central payments system

A modern integrated central payment engine and accounts payable system to improve accounting for benefit/pension payments. The system will also reduce risks of service failure, increase speed and efficiency, and provide information to improve customer service and reduce fraud and error.

Pensions transformation programme

The programme will transform The Pension Service, bringing together business and IT change in ways that improve customer service and deliver efficiencies.

Pension reform delivery programme

To co-ordinate, manage and deliver a range of measures and consequential impacts which will establish a new structure for the UK Pension System long term.

Document repository service

This project seeks to support the Department’s modernisation programmes through the provision of a document repository to store digitised images of documents received from customers (letters, faxes, emails etc.), cutting down paper in the organisation.

Data centre strategy

The project is addressing the ongoing continued threat of business service continuity with a replacement strategy for Washington Data Centre.

DWP change programme

This programme brigades a number of complementary initiatives to deliver the DWP Business Vision. It includes projects to bring in continuous improvement using lean techniques which should allow greater customer focus and efficiency in our process and business improvement projects to allow greater access to information.

Provider referrals and payment project

Deploy an IT system to automate and enable payment transactions between Jobcentre Plus and training providers.

Local services integration programme

To provide local services with an IT solution that supports the end to end process making administration more efficient.

To ask the Secretary of State for Work and Pensions what contracts his Department currently holds with EDS; and when each is due to expire. (260221)

The Department contracts with EDS for the following services:

Services

Due to expire

Additional information

Desktop

31 August 2010

Can be extended to 23 February 2015

Hosting and Data Centre

22 February 2015

n/a

Application Development

31 August 2010

Can be extended to 23 February 2015

Application Maintenance and Support

31 August 2010

Can be extended to 23 February 2015

Service Integration and Management

31 August 2010

Can be extended to 23 February 2015

Clarke House Norcross print/output centre sub lease

31 August 2010

Can be extended to 23 February 2015

SDC4 Data Centre Durham House Washington data centre and print/output centre sub lease

31 August 2010

Can be extended to 23 February 2015

Durham House Washington (Tower) EDS occupy office space under a licence agreement

31 August 2010

Can be extended to 23 February 2015