The information requested is as follows:
(a) The amounts the Department is contractually obliged to spend with EDS for IT services are: £190 million in respect of 2008-09 and £181 million in respect of 2009-10.
(b) The current estimated expenditure with EDS is £554 million in 2008-09 and £434 million in 2009-10.
Although the Department for Work and Pensions does not have any discrete IT projects, it has a number of projects and programmes that include changes to, or new, IT to a greater or lesser extent.
The following table includes:
the projects and programmes currently on the Department’s Portfolio where the IT element of the project or programme results in the development and/or implementation of services that underpin the delivery of departmental business; and
with which EDS have involvement to a greater or lesser extent.
All the projects listed are managed by departmental officials.
Initiatives that are associated with ongoing system improvements or enhancements as part of business as usual are excluded.
Project Purpose Employment and support allowance The project delivers the systems, processes and training to support delivery of the new Employment and Support Allowance. Customer information system This project will deliver a database of key citizen information to be shared across DWP. The database will complement information currently available in the Department’s key customer information systems, i.e. Personal Details Computer System and Departmental Central Index, and become their replacement. Consideration is being given for wider use of CIS by other Government Departments. Central payments system A modern integrated central payment engine and accounts payable system to improve accounting for benefit/pension payments. The system will also reduce risks of service failure, increase speed and efficiency, and provide information to improve customer service and reduce fraud and error. Pensions transformation programme The programme will transform The Pension Service, bringing together business and IT change in ways that improve customer service and deliver efficiencies. Pension reform delivery programme To co-ordinate, manage and deliver a range of measures and consequential impacts which will establish a new structure for the UK Pension System long term. Document repository service This project seeks to support the Department’s modernisation programmes through the provision of a document repository to store digitised images of documents received from customers (letters, faxes, emails etc.), cutting down paper in the organisation. Data centre strategy The project is addressing the ongoing continued threat of business service continuity with a replacement strategy for Washington Data Centre. DWP change programme This programme brigades a number of complementary initiatives to deliver the DWP Business Vision. It includes projects to bring in continuous improvement using lean techniques which should allow greater customer focus and efficiency in our process and business improvement projects to allow greater access to information. Provider referrals and payment project Deploy an IT system to automate and enable payment transactions between Jobcentre Plus and training providers. Local services integration programme To provide local services with an IT solution that supports the end to end process making administration more efficient.
The Department contracts with EDS for the following services:
Services Due to expire Additional information Desktop 31 August 2010 Can be extended to 23 February 2015 Hosting and Data Centre 22 February 2015 n/a Application Development 31 August 2010 Can be extended to 23 February 2015 Application Maintenance and Support 31 August 2010 Can be extended to 23 February 2015 Service Integration and Management 31 August 2010 Can be extended to 23 February 2015 Clarke House Norcross print/output centre sub lease 31 August 2010 Can be extended to 23 February 2015 SDC4 Data Centre Durham House Washington data centre and print/output centre sub lease 31 August 2010 Can be extended to 23 February 2015 Durham House Washington (Tower) EDS occupy office space under a licence agreement 31 August 2010 Can be extended to 23 February 2015