It is not possible to provide definitive figures on the number of democratically elected representatives of other countries that have been refused entry between 2000 and 2008. This information can be obtained only by the detailed examination of individual records at disproportionate cost.
In financial year 2007-08 we only measured visa processing times against PSA targets. We did not monitor performance outside these targets. New customer service standards for visa processing times were introduced in January 2009 and are published on the Border Agency's Visa Services website, together with actual monthly processing times for each visa-issuing post. These are end-to-end processing times which include processing at Visa Application Centres (run by our commercial partners) as well as processing at Visa Sections.