For information on HM Revenue and Customs (HMRC) processing aims, I refer my hon. Friend to the answer I gave the hon. Member for Northavon (Steve Webb) on 24 February 2009, Official Report, columns 534-36W.
HMRC provides helpful guidance for prospective new claimants on its website at:
www.hmrc.gov.uk/taxcredits/how-to-claim.htm
Tax credits helpline advisers also provide callers with tailored advice to help them complete their claims correctly so that tax credits are paid as quickly as possible.