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Consumer Protection: Bank Customers

Volume 489: debated on Thursday 19 March 2009

16. To ask the Minister of State, Department for Business, Enterprise and Regulatory Reform what steps his Department plans to take to improve consumer protection for customers of banks. (264486)

A stronger regulatory regime for banks and greater protection for consumers is at heart of the Government’s response to the global downturn.

We announced earlier this week a commitment to legislate to restrict unsolicited credit increases and the sending of unsolicited credit card cheques.

In the summer we will publish a White Paper on modernised consumer rights law that will give consumers a fairer deal.