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Emergency Calls

Volume 490: debated on Monday 30 March 2009

To ask the Secretary of State for the Home Department what steps her Department is taking to reduce the number of hoax 999 calls made to the police. (265878)

Hoax 999 calls to the police cause the wasteful misdirection of their resources which are better used in serving the public. There are a range of measures available to the police including prosecution under the Communications Act 2003 and the Criminal Law Act 1967, the issue of fixed penalty notice for disorder and the issue of antisocial behaviour orders. Police forces can and do make use of these measures. Nationally, the National Policing Improvement Agency provides central advice and guidance to the police.