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Jobcentre Plus: Compensation

Volume 491: debated on Monday 20 April 2009

To ask the Secretary of State for Work and Pensions how many compensation payments, and of what total value, were paid to Jobcentre Plus customers in the form of (a) payments to restore customers to their original financial position and (b) consolatory payments (i) in each year from 2002 to 2009 and (ii) in each of the last 24 months, broken down by (A) region and (B) Jobcentre Plus district. (264271)

The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.

Letter from Mel Groves to Justine Greening

The Secretary of State has asked me to reply to your question asking how many compensation payments, and of what total value, were paid to Jobcentre Plus customers in the form of (a) payments to restore customers to their original financial position and (b) consolatory payments (i) in each year from 2002 to 2009 and (ii) in each of the last 24 months, broken down by (A) region and (B) Jobcentre Plus district. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

Payments to restore customers to their original financial position are shown in the first table below. This information is not available before 2003. Details of consolatory payments made by Jobcentre Plus are shown in the second table. These payments are known as Special Payments. In both cases, the information requested is not available broken down by month, region or Jobcentre Plus district and could only be obtained at disproportionate cost.

Payments to restore customers to their original financial position

Number of payments authorised

Net amount authorised (£)

2003-04

1,126

258,937.03

2004-05

2,193

220,033.04

2005-06

1,801

206,512.10

2006-07

1,679

235,189.33

2007-08

1,007

145,177.60

2008-09 (to February 2009)

1,339

173,197.32

Special Payments (consolatory payments)

Number of payments authorised

Net amount authorised (£)

2002-03

932

90,315.67

2003-04

998

96,360.43

2004-05

1,298

125,654.88

2005-06

1,265

108,520.49

2006-07

1,389

113,316.75

2007-08

2,247

155,222.73

2008-09 (to February 2009)

932

90,315.67

Source:

Returns from Regional Jobcentre Plus special payments teams.