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Jobcentre Plus: Manpower

Volume 491: debated on Monday 20 April 2009

To ask the Secretary of State for Work and Pensions how many personal advisers working in Jobcentre Plus are graded at (a) executive officer and (b) higher executive officer level; and what the pay scales for each of those grades is. (262004)

The administration of Jobcentre Plus is a matter for the Acting Chief Executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.

Letter from Mel Groves:

The Secretary of State has asked me to reply to your question asking how many personal advisers working in Jobcentre Plus are graded at (a) executive officer and (b) higher executive officer; and what the pay scales for those grades are. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

Personal Advisers in Jobcentre Plus are all graded at Band C which is equivalent to Executive Officer level. There are currently over 9,700 Personal Adviser full time equivalents in Jobcentre Plus. Personal Advisers are managed by Advisory Services Managers who are graded at Band D, which is equivalent to Higher Executive Officer level and there are currently over 900 full time equivalent people in this role.

The pay scales for Personal Advisers are those for EO/Band C and are as follows:

Pay scales for personal advisers

£

National

Inner London

Outer London

Specified locations

Minimum

19,650

23,240

21,910

21,620

Maximum

23,990

27,850

26,680

26,210

The pay scales for Advisory services managers are those for HEO/Band D and are as follows:

Pay scales for advisory services managers

£

National

Inner London

Outer London

Specified locations

Minimum

24,410

27,970

26,800

26,280

Maximum

29,500

33,190

32,020

31,550

Note:

Specified locations pay zones are those where recruitment difficulties historically have led to an increase in local salary scales. Generally these apply across much of the South East, outside the London pay zones.

To ask the Secretary of State for Work and Pensions how many personal advisers were employed in jobcentres in (a) Cumbria and (b) Copeland constituency in each of the last five years. (263791)

The administration of Jobcentre Plus is a matter for the Acting Chief Executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.

Letter from Mel Groves:

The Secretary of State has asked me to reply to your question asking how many personal advisers were employed in jobcentres in (a) Cumbria and (b) Copeland constituency in each of the last 5 years. This is something that falls within my responsibilities as Acting Chief Executive of Jobcentre Plus.

The information is in the following table:

Number of personal advisers employed in jobcentres in Copeland and Cumbria in the last five years

Year ending:

Copeland

Cumbria

March 2005 (see note 2)

15

87

March 2006

11

79

March 2007

12

74

March 2008

15

77

March 2009

13

72

Notes:

1. The Copeland area includes Jobcentres in Cleator Moor and Whitehaven.

2. Process changes between 2004-05 and the following years mean that this data is not comparable with later years.

Source:

Jobcentre Plus

We are closely managing our capacity to respond to the rising business volumes we are experiencing. The number of Personal Advisers in Cumbria will therefore be increasing in the coming months. Our planning for this increase is yet to be finalised and I know that Steve Johnson, District Manager for Jobcentre Plus in Cumbria and Lancashire, would be happy to discuss this with you at the meeting you have scheduled with him on 5 June.