The UK Border Agency is committed to improving the public queuing area outside Lunar House. The work is intended to provide an enclosed, safe and secure queuing area for customers attending both the Public Enquiry Office and the Asylum Screening Unit. Project managers have already been appointed to consider and specify work options and provide costs for these improvements. The project managers' report is due back within the next few weeks. Once this has been received it is hoped that a decision may then be made to start works on site with a provisional completion date in early 2010. This will be subject to receiving timely landlord's consent for the works to be undertaken and planning approval from the local authority.