The Policing Pledge builds on best practice and sets new, consistent standards for the police service for visibility, accessibility, responsiveness and providing information to the public. While many forces previously had their own standards these were not consistent and they have not previously been commonly made public.
Following implementation of the Pledge nationally, the public now know the minimum standard of service they can expect to receive from the police everywhere in England and Wales and have a greater say over the issues that they would like the police to prioritise in their local areas.
The Home Office does not keep central records on delivery of the standards in the Policing Pledge. HMIC will validate the delivery of the Pledge through their inspection process and police authorities will also wish to be satisfied that the Pledge is being delivered for local people.